首頁 > 隱私權政策

最後更新日期:2025 年 12 月 15 日

恩得華眼鏡(以下簡稱「本店」、「我們」)重視您的個人資料與隱私保護。本隱私政策說明我們如何蒐集、使用、保存、分享及保護您的個人資料,以及您依法可行使的相關權利。本政策適用於本店官方網站、線上表單、社群互動與相關服務。

    一、 蒐集的個人資料類型
    依據您使用的服務內容,我們可能蒐集以下個人資料
    • 基本識別與聯絡資料:姓名、電話、電子郵件(Email)、生日、地址
    • 網站與技術資料:IP 位址、Cookie、瀏覽行為、互動事件與裝置資訊
    • 行銷與溝通紀錄:訂閱、詢問或聯繫過程中所產生的相關紀錄
    我們將依最小必要原則蒐集個人資料。
    二、 個人資料的使用目的
    蒐集個人資料之目的包括但不限於:
    • 預約安排、客戶服務與必要聯繫
    • 於您同意的情況下,提供行銷訊息或服務通知(例如 Email、簡訊或 LINE)
    • 進行網站與服務使用情況分析,以優化內容、流程與整體使用體驗
    • 衡量廣告觸及與互動成效,並改善後續行銷溝通與服務內容
    三、 第三方服務與資料分享
    為提升服務品質與營運效率,本店會使用第三方服務供應商協助處理部分資料,包括但不限於:
    • 分析與行銷工具:我們會使用第三方分析與行銷相關工具(包含由 Meta 提供之廣告與追蹤技術),用於流量分析、使用行為統計、廣告成效評估與行銷內容優化。
    • 雲端與內部作業服務:用於電子郵件、資料儲存與內部協作之雲端服務。
    • 第三方服務供應商僅能於受委託之範圍內處理資料,並須遵循其各自之隱私與資訊安全規範。
    四、 Meta 廣告與追蹤技術
    本店會透過 Meta 平台投放廣告,並使用其相關追蹤技術(如 Meta Pixel),以:
    • 衡量廣告投放成效
    • 了解使用者在瀏覽或點擊廣告後的互動情形
    • 提供較符合使用者興趣的行銷內容
    上述技術可能透過 Cookie 或類似方式蒐集資訊。您可透過瀏覽器設定或 Meta 提供之廣告偏好設定工具,管理或限制相關追蹤行為。
    五、 Cookie 與類似技術
    本網站可能使用以下類型之 Cookie 與類似技術:
    • 必要性 Cookie:確保網站基本功能正常運作
    • 分析 Cookie:協助了解使用者如何使用本網站
    • 行銷 Cookie:用於評估與優化行銷及廣告成效
    前述行銷 Cookie 與追蹤技術,可能用於在第三方平台(如 Meta)上顯示較符合您興趣的廣告內容。您可透過瀏覽器設定拒絕或限制 Cookie 的使用;若停用必要性 Cookie,部分功能可能無法正常運作。
    六、 個人資料保存期間
    • 行銷與聯絡資料:原則上保存 三(3)年,或於您撤回同意時提前刪除
    • 其他資料:於蒐集目的達成或法令規定期限屆滿後,刪除或進行去識別化處理
    七、 跨境資料傳輸
    因使用國際雲端服務與分析工具,您的個人資料可能被傳輸並儲存於台灣以外之伺服器。本店將採取合理之安全措施,確保跨境資料傳輸過程中之資料保護。
    八、 未成年人個人資料保護
    • 未滿二十歲者,應由法定代理人閱讀並同意本隱私政策
    • 未滿十四歲之未成年人,本店將採取加強告知與保護措
    九、 您的個人資料權利
    行使下列權利:
    • 查詢或請求閱覽
    • 請求製給複本
    • 請求補充或更正
    • 請求停止蒐集、處理或利用
    • 請求刪除
    • 撤回行銷相關之同意或取消訂閱
    相關申請請透過下列聯絡方式提出,本店將於合理期間內處理。
    十、 資訊安全措施
    本店採取合理之技術與管理措施,包括存取權限控管與必要之資安防護機制,以防止個人資料遭未經授權之存取、洩漏、竄改或不當使用。
    十一、 隱私政策之更新
    本隱私政策將視實際需求不定期更新,最新版本將公告於官方網站並標示生效日期。若有重大變更,將以適當方式通知使用者。
    十二、 聯絡方式(個人資料聯絡窗口)
    如您對本隱私政策或個人資料處理有任何疑問,請聯繫:
    電子郵件:endehua1980@gmail.com
    電話:07-531-8249
    地址:高雄市鼓山區平川街29號
Privacy Policy Last updated: December 15, 2025

Endehua Optometry (hereinafter referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with our website, online forms, social media, or related services.

    1. Personal Data We Collect
    Depending on how you interact with us, we may collect the following types of personal data:
    • Personal identification & contact information: name, phone number, email address, date of birth, postal address
    • Technical and usage data: IP address, cookies, browser type, device information, browsing behavior, and interaction events
    • Marketing & communication data: records related to subscriptions, inquiries, or communications with us.
    We collect only the data necessary to provide our services.
    2. Purposes of Data Use
    Your personal data may be used for the following purposes:
    • Appointment scheduling, customer service, and necessary communications
    • Sending marketing or service-related messages (via email, SMS, or LINE), only with your consent
    • Website usage analysis and service optimization, including performance and user experience improvement
    3. Third-Party Services and Data Sharing
    To operate efficiently and improve service quality, we may use third-party service providers, including but not limited to:
    • Analytics and advertising services (such as Meta advertising technologies and traffic analysis tools)
    • Cloud-based email and collaboration services used for internal operations and customer communications
    • These service providers process data only within the scope of our instructions and are required to follow applicable privacy and security standards.
    4. Meta Advertising & Tracking Technologies
    We may use advertising and tracking technologies provided by Meta (such as Meta Pixel) to:
    • Measure advertising effectiveness
    • Understandinteractions after viewing or clicking advertisements
    • Deliver more relevant advertising content
    These technologies may use cookies or similar mechanisms. Users may manage or restrict tracking through browser settings or advertising preference tools provided by Meta.
    5. Cookies and Similar Technologies
    Our website may use the following types of cookies:
    • Essential cookies: required for basic website functionality
    • Analytics cookies: to understand how users interact with our website
    • Marketing cookies: to evaluate and optimize advertising performance
    You can control or disable cookies through your browser settings. Disabling essential cookies may affect website functionality.
    6. Data Retention
    • Marketing and contact data: retained for up to three (3) years, or until you withdraw consent.
    • Other data: retained only as long as necessary to fulfill the purposes described or as required by law.
    • After the retention period, data will be deleted or anonymized.
    7. International Data Transfers
    Due to the use of cloud services and analytics providers, your personal data may be transferred to and processed on servers located outside Taiwan. We take reasonable measures to ensure that such transfers are protected by appropriate safeguards.
    8. Protection of Minors
    • Users under the age of 20 should obtain consent from a legal guardian before providing personal data.
    • For users under the age of 14, additional protective measures and clear disclosures will be applied.
    9. Your Rights
    In accordance with applicable data protection laws, you have the right to:
    • Request access to your personal data
    • Request copies of your data
    • Request correction or supplementation
    • Request cessation of collection, processing, or use
    • Request deletion of personal data
    • Withdraw consent for marketing communications or unsubscribe at any time
    Requests can be submitted using the contact details below, and we will respond within a reasonable timeframe.
    10. Data Security
    We implement reasonable technical and organizational measures, including access controls and security protections, to safeguard personal data against unauthorized access, loss, misuse, or disclosure.
    11. Policy Updates
    We may update this Privacy Policy from time to time. The latest version will be published on our website with the effective date clearly stated. Significant changes will be communicated through appropriate channels.
    12. Contact Information
    If you have any questions regarding this Privacy Policy or our data practices, please contact us:
    Email: endehua1980@gmail.com
    Phone: +886-7-531-8249
    Address: No. 29, Pingchuan Street, Gushan District, Kaohsiung City, Taiwan
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